Terms & Conditions

Our business T&Cs

These Roofing Terms and Conditions are designed for use by roofers providing their services to business clients.

Basic Terms

Redland Property Services (the contractor) shall provide all labour, materials and equipment necessary for the Contract: however, when mains electricity or water supply is required, it is assumed that reasonable use of site services, including toilet facilities, will be allowed at no cost to the Contractor.

Statutory Requirements

It is the responsibility of the customer to obtain any planning permission and or approval of the said work under and regulations or by-laws of any local or other statutory authority. In addition, the contractor cannot be held liable for failure in roof systems due to poor structural design, or inherent faults in the building, or its services, or abnormal atmospheric conditions, unless these are brought to the contractor’s attention, in writing, before the commencement of the contract.

Consequential Damages

Although every effort will be made to supply materials of the type specified and a high standard of workmanship,the Contractor shall not be held responsible for consequential damage however arising in connection with execution of the contract work, in particular due to the nature thereof it is impossible to guarantee that the Customer’s premises will at all times be kept wind and watertight, although any period which the Customer’s property is exposed to the elements shall be kept the shortest possible and temporary provisions will be made.

Consequential damage shall include damage caused to the roads or driveways forming part of the Customer’s premises or any third parties premises and damage to any goods, vehicles, stock or any other articles whatsoever belonging to the Customer or any other third party which are situated on the Customer’s premises or any neighbouring or adjoining premises, whether such damage is caused by carriage or storing of materials or vibrations of ingress of water or falling materials or in any other way whatsoever.

As and when requested it shall be the responsibility of the Customer to ensure the removal of all vehicles, goods stock or articles away from the area in which the Contractor is carrying out the contract work and to take all necessary steps to protect same and the Contractor shall not be held responsible for the failure of the customer to do so.

We will not be responsible for any cracked plaster or popped nail heads as a result of the roofing work above.

We will not be responsible for any ponding on the flat roof following re roofing unless we have specifically changed the pitch of the roof, changing the pitch does not automatically happen when the roof is re boarded unless we state before hand in writing.


The Contractor shall not be held responsible for delays caused by any strike, lock-out, fire or flood or by inclement weather, or be default of suppliers in late or incorrect delivery of materials etc. or by any other circumstances beyond the Contractors control: or for any loss as the result thereof.


The Contractor and the Customer shall and keep in force during all material times policies of insurance of adequate amounts against their respective liabilities under statutes for the time being in force in respect of injuries to persons and at Common Law in respect to persons or property arising out of and in the courts of execution of the Contractor and/or rising out of an in the course of the employment of any workmen employed by either of them.


In the unlikely event of any complaints, please contact John Owen on 07884 013048, or via email at info@redlandpropertyservices.com

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